Right away we got the water removed and the carpet pulled up. When my basement was done the guy did in fact nail strips into the concrete (not sure if with a hammer or powder). To me the most important thing is the install. Do yourself a favor go to a carpet company don't use Lowe's. Just finished the basement last year so the carpet isn't a year old. NEVER, EVER, EVER Again. ft was way to high and went home and measured myself using 12 ft. widths and did not feel they could save anymore seaming. Tackless strips usually come in 3-foot sections. The front door closed only if it was locked and the screen door lock (when you are inside) won't unlock unless you fought with it for a few minutes. Go local.
By this time I know that they are not going to call me. They showed up at about day 10 with the wrong size carpet so it had to go back, the installer measured the room and reported to the store but the store insisted they had to send yet another person out to measure. In one store, there was not only no data, but also no prices. Nail each carpet strip to the floor, working around the perimeter of the room. In most cases we are exactly the same but our installers are being shown as paid what they really get and deserve. These strips are constructed with tiny attached carpet tacks, often referred to as tackless strips because they don't require individual tacks, according to Home Depot. Don't use your hand to press the carpet onto the tack strip or you might puncture your hand. I was told their install people would contact me to arrange the inspector to come out before anything was replaced. Get a good pad, my favorite is Mohawk SmartStep. I had limited time and the salesman did too.
Stretch the carpet, with a minimal amount of force, from the original hooked corner to the perpendicular corner on the opposite wall using the stretcher. This could have been avoided if they had put the carpet out front in the first place. I put carpet tack strips in concrete with the "blue colored" tapecon screws available @ home depot/lowes. I ended up just getting a new, better bit for the drill; yes, hammer drill. It is simply a play on numbers especially if they are offering a free or 37.00 install etc Because I am a business owner and am also in the business of educating my customers I will tell you simple facts: The box stores do not pay there installers nothing or 37.00 to install the carpet nor would we. I offered to screen shot my recent call log and send it to him. At Lowes, I was able to see, on an attached label, each carpets twist count, face weight, and density of every carpet. The first two inquiries I made were brief. Good Housekeeping participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. The carpet was salvageable but some pad was not. That's where the low install prices are made up. Purchasing the carpet alone was a nightmare and should have been my first clue. Always try to buy local..and in the case of flooring that could be 1/2 hour away! Buy your carpet from someone local! That pad is what will keep your rug free of stains (staining is the result of the pad getting wet, not the rug). It's all a little dated. I called. Make no mistake, Home Depot has called and gotten it's money for the new pad. Note that the Home Depot warranty for delamination: ONE YEAR. x 1-3/8 in. Next up: choose the carpet construction that's right for you, which will generally fall into the categories of cut pile or loop pile. Some people think that when they're making an investment in wall-to-wall carpet that it's something that they can't ever change out, says Swanson. Dark Bronze Aluminum Tap Down Stair Nosing Transition Strip, Silver Fluted 36 in. And one did not install at all and would only sell me the carpet. I have also paid for half of the carpet by now. I love Home Depot and Lowe's for lots of things, but I have seen them drive honest, hardworking dealers out of business with their "offers" that always sound too good to be true. We were notified when the carpet arrived and told that the installers would be contacting us. but would never buy for the living quarters of my home. The installation is everything!! Point the arrows on the tack strip toward the wall. Need Help? We got a sale price on the carpet and installation. All Rights Reserved. See if you have a "stocking dealer" in your area. Yep, I have a hammer drill. So, I called and spoke with the main manager, Scott.
It's the upstairs padding that the installers could not take back to the store because they only had room for the bad carpeting. Do you have a hammer drill? I need something of some sort of quality but don't want to break the bank. x 36 in. As stated above, a lot depends on who the installers are. These should have carefully chosen covers in color[s] that are in the stone. He lied and said he had called. Transition Strip Seam Binder, Pewter Hammered 144 in. I initially started out very happy with this flooring selection, but would definitely not use this same flooring again, for our lifestyle. I'm not sure how the guy that measured managed to be so far off but we paid for way more carpet then we needed. I always talk to Mike. She the person in the complaint dept took her own photos. Do not buy carpet from home depot. Think about using small vintage books or a set of small books with the greens. They all use subs. I recently had carpet installed and they did not remove my old carpet. They mark up there pad astronomically, the have a lot of "extra" charges that a lot of "professional" flooring stores do not. I live in a 2 bedroom apartment, Lowes quoted 1236 sq. Carpet Trim, Hardwood 2 in. You have to pay these installers something and these stores are not taking it out of their profit. I had the bit that came with a box of tapcon screws; the "knowledgeable" person in the aisle said that those bits work well with things like cinder blocks, but suck for concrete. I put that in quotes, because to speed things up a bit, I wanted some plastic anchors that you simply drive a nail into, rather than screw into. The carpet install was not done correctly. I can not tell you the nightmare we had with carpet and tile with Home Depot! A week later I called again and was told that someone would pick it up. Tackless strips have at least three nails that run opposite the tacks. Be aware they can put a LIEN on your home if you don't pay the contract.
They were able to install the upstairs carpet but the downstairs carpet had to be re-ordered. The three man contracted install team, Delgado from Keller Interiors, came 30 min early. They are revolting and I would give them negative stars if I had the option. We had carpet installed ( BTW- Home Depot uses Superior installation Co.) - basement stairs were cut short and the installers tried to hide the fact it was being done wrong at time of install but admitted it was done wrong before they left our home. As a consumer I already knew that :) but thanks. Cut the carpet padding so it covers the entire floor with 1/2 inch of extra padding around the perimeter. So far, it looks great and feels wonderful. Huge issue there as the padding was improperly installed- staples everywhere. .DONT DO IT!!! Place the carpet tacking strip a distance from the wall equal to about two-thirds the thickness of the carpet. Since it's a floating floor that butts up to concrete block, the strips are 3/4" from the edge. x 1-3/8 in. Misled again, it took 3 weeks. And in the case of busier stores there are more than one so it may become luck of the draw. Measure the length of each wall in your living area. JavaScript is disabled. The measurement they came up with was 211 sq. They came out and measured and chose carpet for that room and the foyer only. With planning, careful measurements and the right specialized tools, DIY carpeting installation is possible. In order to get a price, I needed to talk to a salesman.. Kitchen cabinets, remodeling through Lowes or Home Depot. I still felt that 211 sq. I need to carpet a family room. The new delivery date is now 5/19. I am writing this review on June 8th and the install has not been completed. I can switch to a diamond bit, but glue? 4:15pmnothing. This fight will continue until a resolve. Has anyone had success with either of them? I've been through the executive support line to no avail. BUT, the carpeting was lumpy. The only upside so far has been that the installers did a great job upstairs. NO show, NO phone call. In years past, carpet was always seen as this plain, neutral flooring underfoot, says Carisha Swanson, Market Director for House Beautiful. Thanks -- The top portion of your fireplace is sloped and the large vertical candleholders bicker with this stone backdrop. The backing came through the fibers leaving a knot the size of a quarter . But if you actually think about why you like standalone rugs, more than likely it's because it has a great pattern in it. Tackless strips are remarkably sharp. So I never heard back from him either and when I called the desk person said the person he assigned it to went on vacation and would not be back for a week. What were you planning on doing with the holes? Bye-bye Lowes and hello Home Depot and every other local store I can find. $5,000.00 carpet purchase for 2 bedrooms. It was the exact opposite at the local stores. I worked with three installers and I only trusted one of them. There were no calls from him. x 1 3/8 in. If you have any incident with a purchase you've made from us one of us will give you the proper instructions necessary to resolve the problem. Within a week it had wrinkles all over, but I didn't do anything because of the hassle of moving furniture and lack of time. I took my time selecting a color and install was set for a week after ordering. I figured the extra carpet that Lowe's had quoted would have cost approximately $900.00 more (about enough to pay for the installation in my opinion). I have to set aside my Entire day to wait to hear when THEY decide to show up and do their job. My company takes a stance on this crap. Use the knee kicker and power stretcher to pull, stretch and secure the carpet. You should easily get 25 or more holes with the bit included, Extra bits aren't that expensive as well. (Have to add that my husband lost a vacation due to this). And whether your carpeted room becomes the snuggle-on-the-floor, well-loved center of your childrens life, or the high-end bedroom oasis of your dreams, one things for sure: this isnt your grandmas carpet. Not a chance! You really let me down on this one. Today is 5/17 so we'll see what happens. It was very easy to shop there and everything was upfront and easy to figure out. By clicking Accept I agree to this, as further described in the Houzz Cookie Policy. I've never used it for that purpose, but it fits the bill. I've been waiting for 1.5 months for Lowe's to fix my defective carpet. Lastly, and most importantly, I asked them who did their installation. Now I get to see how it stands up to a two middle-aged, childfree, no pets, non-smoking, household. I'm not afraid to drill - attempted that last night; killed the bit in 2 holes. General contractor Mark Clements of My FixItUp Life recommends calling a professional, a far safer bet than trying to measure, cut, and stretch the carpet on your own. Bump the padded knee kicker so it moves the carpet upward and forward to hook on the tack strip. Carpet, LifeProof Evocative Color Silence Pattern 12 ft. That would not have been the case if I had used a carpet store. Retail stores have "good" installers as they don't want after install problems. They are now blaming the manufacturer for a different color run. I had a higher end carpet installed in 2007. Some said they contract and also have some in house guys. Need Help? I WAS NEVER NOTIFIED. For a more elegant, natural look, explore a higher-pile, yarn-dyed carpet (where the fibers are dyed before being attached to the backing) that will set the mood and provide a touch of low-key sophistication, like many of the options from the Home Decorators Collection. My husband and I took it upon ourselves and went inside to the store . I know this is an old post, but still. Having a whole carpet install by Lowe's (in Carlisle, PA) was a huge mistake. Carpet install day arrives and the installers arrive with the correct carpet for the upstairs but the wrong carpet for the downstairs. UltUltimately they refused to install and left. It took 30 minutes in the store to find someone to help me only to be told I could have ordered a measure on line. Yes that might be true but I needed to be there to see and pick out my caret anyway so I preferred to get it all done in one step. At the local stores, not one could tell me anything about the carpet except what the warranty was. Screws? In most cases, that is about 1/4 to 1/3 inch from the wall. I do believe that Lowes has good carpet, but I would be afraid to use their installers.for measuring, but then again was it the installer who came up with that number or Lowe's. You use concrete tack strips, same thing as regular but they have concrete nails instead. Funny, Ryan was the end decision I went with Home Depot on Sunday and ordered carpet but good thing I did because Ryan never called me back today. Sent them an email and here it is they want our samples before deciding what to do?? We finally purchased the carpet on March 5th. All Rights Reserved. Never did get made right. They finished the installation in record time. Place a piece of heavy cardboard between the tacking strip and the baseboards as you nail them to the subfloor. This estimate includes the cost of the carpet, padding, installation, and carpet removal. Called Lowe's and they said they would contact the installer. Here is the deal. I'd have finished, but I kept hearing a commercial on pandora for 4 bags of Scott's mulch for $10. I called the next day and blasted the guy. So..kudos for customer service, but a big STEER CLEAR based on product and services. I've never heard back from him either and the phone number he gave me always goes to his voicemail or refers you to another person that I have also left a voicemail for Kerry! He said the installation is free but they had to have their people come out and measure. So I called them. They seemed to be able to get through to me for that. I asked them to stop and they refused. I had Home Depot install my screen door and front door years ago. 2000-2022 Home Depot. Normally, I find the stuff myself; but someone actually offered assistance. I have been very please with them. At Lowes, they have a limited but varied selection of name brand Stainmaster carpet. It took three weeks for a supervisor to come to the house and fix my problems. We called the store and sure enough they dont do that. Lay the first strip on the floor in a corner where two walls meet. Installing carpet yourself can save you money as you upgrade your flooring. The guy was again supposed to come at 4nothing. It's completely empty and I wouldn't need to rip up carpet or move furniture. Hole 3: stopped dead in its tracks after 1/2", never made progress, burned up the cheap concrete bit that came with the anchors. Does anyone have a solution to heat gain from our west-facing windows. Cut carpet tack strips, using a table saw or a circular saw, to fit along the perimeter of the room. Overall update to my 6 or 7 previous posts and Comments about our Fossil Old World engineered wood plank floors in this thread (may have to click on "load previous Comments" to see them). Houzz Pro: One simple solution for contractors and design pros. There was also a $16 charge to test for lead because my house was built before 1970 something. One week later and she never called me back. Place the knee-kicker, a tool that applies pressure to secure the carpet in place, about 1 inch from the tackless strip. With Lowe's you might get someone who's skilled and experienced in design and then in installation, but then again you might not and the only way you'll find out is after the installation starts. Do not buy a major appliance online from Lowes.
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