We may use your Personal Data collected by us for one or more of the following purposes from time to time: providing and processing your requests, reservations or bookings for our products, services, activities or facilities; providing you with access to all parts of our websites; direct marketing of products, services, activities or facilities by Dorsett and our related entities or business partners (you may elect to opt out from receiving any marketing materials - see section 8.4); conducting market research, surveys and analysis; processing your application for, and managing, operating and maintaining, membership of the Dorsett loyalty program; providing you with information on the activities and benefits of it; billing and debt collection; dealing with your suggestions, enquiries or complaints; communicating with you generally; preventing, detecting or investigating suspicious or illegal activities; and meeting legal and regulatory requirements and/or making disclosure when required by any law, court order, direction, code or guideline applicable in your relevant jurisdiction. 4.5 Disclosure of information to third parties By accepting our services or submitting the application to participate in such events and activities, you unconditionally agree to be photographed, and further agree to the use and/or uploading of such photographs by us on our Websites and/or our promotional and marketing materials. 9 Aldgate High Street, London EC3N 1AH, United Kingdom, I wish to be enrolled in the Dorsett Loyalty Program, and understand and agree that the personal information, including my name, contact details and other information collected for the program member profile, will be automatically processed and used by the Dorsett Loyalty Program, Dorsett Hospitality International Limited ("Dorsett") and its appointed data processors in relation to bookings I make using the Dorsett Loyalty Program. Dorsett City is the perfect choice for business and leisure travellers seeking a 4-star hotel where British Charm meets Asian Hospitality. We will implement, where necessary, appropriate measures, including contractual clauses, to secure the transfer of your Personal Data to the third party service providers located in a country with a level of protection though different from the one existing in the country in which your Personal Data is collected. In an unlikely event of Personal Data breach, where feasible and applicable under relevant laws and regulations, we will, within 72 hours after having become aware of such breach, notify the relevant supervisory authority.
12. The information is anonymous and only used for statistical purposes.
With your consent, we may also make certain Personal Data available to strategic business partners such as mail houses and email service providers for the sole purpose of mailing and dissemination of promotional materials for us, such as invitation to participate in our online survey and/or with promotion materials for your next booking. Links to other sites Policy on people under the age of 18 and minors.
Any changes to this Statement and Policy will become effective upon its posting on our Websites. For example, if you visited the website of a retail company you may start seeing advertisng from the same retail company displaying special offers or showing you the products that you were browsing when you come to our Websites. Once you have withdrawn your consent, we will erase your Personal Data. Legal Disclaimer Demographic information will be used for purposes of monitoring and improving your experience on our Websites. We may co-sponsor some contests on our Websites with other companies. Ground Floor, 12 Stanhope Gate, These cookies are set to improve your experience on our Websites and enable you to benefit from specific features and set preferences. Also when using our services or participating in our events and activities, there are chances that you may be photographed by our staff or other participants or guests. In any case, please allow us 30 days to process your request. Also, many websites will not work properly if you block cookies completely. You should understand and accept the risk of entering your Personal Data through Wifi or any wireless internet connection, which is out of our responsibility. Complaints Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. Google utilizes the data collected to track and examine the use of all domains owned by us (i.e.
4.2 Contests Transfer of Personal Data How long will Personal Data be retained for? When you make a reservation or complete check-in using mobile devices (including but not limited to electronic tablets and robot self check-in kiosks), you may need to provide certain Personal Data for guarantee purposes. We recommend that you do not reply to the email or click onto any links or pop-up messages and report to the local authorities which handle fraudulent emails. 121 Des Voeux Road Central However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations.
These cookies will usually be dropped by third-party advertising networks. We are only responsible for this Statement and Policy and content of our Websites. We endeavour to deal only with responsible third parties but as we have no control over the acts of such third parties for example the data processors, the privacy protection stated in this Statement ceases to apply to any information which is disclosed to such third parties in accordance with this Statement and we assume no responsibility for the privacy protection provided by such third parties. We will not use your Personal Data for direct marketing purposes unless with your consent provided during reservation or check-in processes, in written form or through electronic means, or when you subscribe to our newsletter, or patronise our restaurants and provide your Personal Data to us specifically and expressly for receiving marketing communications.
If, after reviewing this Statement and Policy you have any privacy questions or concerns or would like to exercise your rights under this Statement and Policy, please send your request and/or question in writing to us at privacy@dorsett.com or by post to the following address:
We do provide non-Personal Data to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. 2.1 Anonymous Browsing
You are always offered options as to whether to provide your Personal Data to us and/or our business partners during our collection of your Personal Data. Block cookies from particular sites. 8.4 Right to unsubscribe or opt-out We may have engaged some web analytics services providers (Web Analytics Services Providers) to design and provide us web analytics services. For reservations, data encryption process begins when you arrive and accept the secure sockets layer (SSL) certificate at the booking engine page and when data is passing from the third-party payment card industry (PCI) compliant central reservation system to our PCI compliant operating systems. 1. We advise you to review the privacy policy of such third parties before submitting your Personal Data. 2.3 Making a room reservation by calling us
If, at any time, you would like to unsubscribe or opt-out from any of the marketing communications which you have previously opted in to receive, kindly contact us.
These parties are contractually prohibited from using your Personal Data for any purpose other than for the purpose specified in their respective contracts. 4.4 Data transmission across international borders Central, Hong Kong, If you are in the EU, our postal address is: We limit the collection, use and retention of your Personal Data to the specific information we need. Please note that we will never send you an email requesting your Personal Data, for example password, credit card number or passport, personal identity card or social security number. We may also store other information such as your room, food and beverage, other preferences and transaction history. In such cases, we will tell you who is collecting your Personal Data, how our co-sponsor may use the information and how you can contact our co-sponsor. The sensor does not collect or use any other information. 11. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. Our Web Analytics Services Providers may also use cookies and similar technologies to make the information collected by the web beacons more useful. Please read our, By ticking this box, I consent to the user and disclose my information for the purposes of marketing Dorsett Hospitality International Limited. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. For more information on our data protection policy, click here. If applicable laws and regulations provide for a lower level of protection of Personal Data than this Statement and Policy, then this Statement and Policy shall prevail. We record your itemised spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room. 2.8 Non-hotel related services When you are viewing our Websites, a cookie is transferred to your browser by the web server and is stored on your computer. PERSONAL INFORMATION COLLECTION STATEMENT ("Statement") If you would like us to make a reservation at one of our hotels, we will request for your Personal Data for payment purposes and to administer our business. If you are dissatisfied with our response to any complaint you make relating to privacy in your relevant jurisdiction, you can take your complaint to the relevant supervisory authority.
If you receive any suspicious emails that look like they are from us but ask for your Personal Data, it is likely a fraudulent email or phishing. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. Contact information gathered from contests will be used to notify the winners and award prizes. In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. 2.5 Accessing our websites from mobile devices Sign up for Dorsett - Your Rewards, start to earn points, enjoy member discount and special benefits when you stay at a participating Dorsett Hotels or d. Collection Hotels. Nevertheless, we will seek your consent to any substantial changes if required by relevant laws and regulations or any changes made to the use of Personal Data you provided to us in a manner different from that stated at the time of collection. However, we cannot be held responsible for unauthorised or accidental access which is beyond our control. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. Your Personal Data will be stored by us for the period of time required or permitted under relevant laws and regulations or until it is no longer necessary in relation to the purposes for which they were collected or otherwise processed. 9.
Our email service provider includes a pixel tag, which they refer to as a coded sensor in all of the HTML-based messages sent on our behalf. 8.1 Right to access to and/or correction of your Personal Data This information may be shared and/or used by our business units for research, understanding and analysing customer behaviour and customer profiling to enhance customers experience and communication with them prior to, during, and after the stay. Your rights However, if you do not provide the mandatory data required, we may not be able to process your enquiries or requests or provide you with the requested products, services, activities or facilities. However, those sites may not follow the same privacy policies as ours. With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. Our Websites are not intended for persons under the age of 18 and minors. Cookies allow our Web Analytics Services Providers to recognize your browser or device and, for example, identify whether you have visited our Websites before, what you have previously viewed or clicked on, and how you found us. 8. When using our services or participating in our events and activities, there are chances that you may, and by submitting this form, unconditionally agree to be photographed by our staff or other participants or guests. This capability helps our service provider to send the email in a format you can read. 2.9 Third Party Providers 13. We also use cookies to assist in targeted advertising in the following ways: Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted advertising which is more relevant to you and your interests.
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