This isnt just a Static Nail thing- this happens with all press and glue on brands as well. When doing that they offered me a gift card and stated they dont offer returns. We have a 0 tolerancepolicy when it comes to mistreatment of our agents. Afterwards the pop up window with the offer never reappeared; there was no option to re-enter my email.Customer service told me 'please know the discount will always get sent to the email provided.' Hi Mary, we are so happy to hear you loved the product and sorry to hear you had issues upon removal after 3 weeks of impressive wear. They are strong but still thin so they look very natural and they dont bend easily- I mean if you jam your finger into something they, will but most nails would. They say it lasts up to three weeks. I entered my email to receive a 10% off promocode which I never received. Another benefit to static nails is that they dont get stained from my. She refused to accept return of the unopened nails. When I first applied them I applied one nail crooked. Nice variety of colors but the bottle of top coat wont last nearly long enough with the colors. Reusable, non-damaging, 18 days of wear, salon quality. Hi Carolyn,We are so sorry to hear you did not get the wear you wanted out of our colors. Static glue on the other had seemed to be stronger than what I get at the local store. I always had descent nails but wanted to be a little fancy, hence the Static Nails. Yes, the primer and top coat comes in the palettes, however, yes, with any bottle you plan to finish, no matter the brand you will need 1 bottle of primer/top coat per typically 2 bottles of color you plan to use since you're using 2 coats of color vs 1 coat of primer / top coat with every manicure. Their styles are very modern and stylish and does not look tacky. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They still look great and feel very (surprisingly) sturdy. It doesnt really chip - it splits, lifts, snags your clothes, and tears your nail with it. I've always had nice and healthy nails, and never had any problem with any drug store polish. I was so excited about these nails because I hate sitting at the nail salon getting my nails done! I did already email support. After reading all these reviews, I feel like I got my sanity back. I find it odd, and extremely unusual, that instructions for proper application and best results are not (easily and obviously) visible on their site. They said no one else has had any issues. Reviewed in the United States on February 20, 2019. I honestly wouldn't not put in the money for this again. Hold for 30+ seconds. Very rarely do the nails pop off. Please note that we do have differentlengths of pop-on nails and that they are all very durable. Our agents are held to an even higher standard when it comes to how they treat our customers. One of Statics tips to help the nails last longer just doesnt work for me. Reviewed in the United States on October 28, 2018. After being sick of paying for salon nails, their website says all the things you want to hear. I never received my order and when contacting them I was rudely answered and told to check back in a week. We will see how long they actually last and Ill try to update this post. No one at the company cares. Stay away. After scouring comments to see if the ticket price was warranted I caved and purchased a set. Received the Wrong Set, but love them anyway! Please email customer service directly for any additional assistance. Not worth the price. When they have popped off it usually happens when Im doing something very hard on my nails like pulling on super tight leggings or using my nail to peel an orange. Should you have any other questions, concerns, or suggestions please email us at support@staticnails.com.xx . Site Design by Trek Your Market. No popping off or loose nails in the first week (I personally dont expect more than that). They are definitely not reusable but the worst part is they caused weird dents in my nail beds and mold! I have been wearing the Kiss brand for years, they NEVER break in half. This company does not take responsibility for their cheap products.
I will definitely buy them again but after reading these reviews; I will not order from their site.
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Even though they sent the wrong product, I still think this brand is great and Ive been wearing them for 4 days now with only one thumb popping off after I jammed it accidentally. We also make a remover that dissolves the glue on command for safe removal. They were a bit difficult to get the hang of, and i did have a couple stick to my fingers which were a loss since the glue got on the actual nail. Reviewed in the United States on November 19, 2019. I stayed away from oils before because I thought it would weaken the adhesive but since I started using oil my nails look so much healthier! I was targeted by this brand on various social platforms.
It is not in my hands. I have gotten so many compliments on them in a matter of two days. The primer and top coat included in the palettes will allow you several manicures before a full size is needed. Information provided by various external sources. Most companies have core value and proper support for both their customer base and their service reps. Application is really easy and I love that they come pre-shaped- it really saves so much time! I bought a nail polish from Static Nails because obviously the colors are really gorgeous and trendy at the moment. I also bought the top coat. Refused to even replace the nails that were ruined by their own product!! Why would I pay more for a different product when this one isnt living up to what they claim it does? I spent over $50 on 3 stupid bottles of nail polish that I will never recieve and no one at the company cares. The extremely positive reviews were more than a bit misleading. It sounds like maybe that was not done for this application. Hi Maria,I'm sorry to hear you did not like our formula. I've been using Static Nail's products for two years now. They have excellent customer service and I was impressed with how quickly they responded to me and helped me. That doesnt happen with Static nails- even when I reshape them! I even got my husband to massage some around his nails. Also, dont waste your money on the brush on glue. The positive reviews are fake. The color does tend to peel on the tip after 7 days. I'm asking again that your company take responsibility for an item that never reached me. If you have a clear photo of your manicure please include that as well. Customer ReviewsCustomer Reviews for Static NailsOnline RetailerHeadquartersMulti Location BusinessFind locationsView Business profile, Customer Reviews are not used in the calculation of BBB Rating. I highly recommend these nails! However, we are always happy to work with our customers directly to help improvetheir experience through email at support@staticnails.com. They are too thin in my opinion (looks wise and wear wise). There are literally hundreds of pop on nails out there you can get that are gorgeous for half the price and dont break. Maybe if you dont use your hands for anything and keep them out of water - you might get a week out of it. Only came with the nails. I've tried a few different companies and Static Nails has been the highest quality and seem like actual nails vs. plastic. The glue has held up for days. The designs are great, but even with the solvent and using the tiniest amount of glue they don't pop off. If you are not signed up already please do so by visiting StaticNails.com.Thank you so much again. Companies can ask for reviews via automatic invitations. I bought the pop on nails at Ulta (did not order so I cannot speak on the wait time for shipping or customer service) and I absolutely LOVE the nails. Hi Patti! Everything you NEED to know about your Nails and DIY Pedicures! I held each down in place for at least 25 seconds. They fall off randomly throughout the day and if you arent diligent about collecting and reapplying them, you are stuck with a trashy half-on acrylic manicure. Subscribe for your monthly dose of beauty & more! They destroyed the reusable nails! Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Static Nails has an Ask, dont tell,policy. Honestly I love how they look when they're applied- they do look fantastic. I also added glue to both my nail and the static nails. The longer and harder you hold the better. BBB Business Profiles may not be reproduced for sales or promotional purposes. My nails have now almost completely grown out and I can see exactly what part of my nail was in contact with their products. He was amazed at how much it improved his dry manly nails and cuticles. I ordered the peony nails, but I received a glossy pink coffin shaped nail instead. I love these nails. We are happy to report that in a study 100% of participants voted that Static Nails lasted 3x longer than other leading nail polish brands. They have the absolute worst customer service ever. They sell the cheapest regular nail polish they could get their hands on, and try to pass it off as expensive gel polish. Let me know if I can help in any way. The only thing is that when I first applied them I felt some pain in my nailbeds. Unfortunately, Statics didnt. I would not recommend this product, despite the glowing reviews on their site. If the nails are clear or a sheer color I usually see the glue broken up underneath. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. If you have not already, please email them, we'd love the opportunity to ensure you got the correct length, shape, and style that works best for you to improve your experience. They say to use a pea-sized amount of glue on each nail Whenever I try this the glue just squeezes out the sides. After using their primer, lacquer, topcoat and remover, and following allllll of their instructions my nails are in horrible shape. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. It makes my nails glow and it moisturizes any dry spots around my cuticles. Absolutely horrible products and even worse customer service.
BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I only had to shape them a little at the base to get a perfect fit, and I ended up adding a coat of matte polish to make them more low-key. It has been almost 4 days since applying them and no more have popped off! Hello, This is an easy fix. They would only provided a credit - I don't want any more of their c*** RUN far away from this company. Get the press on nails and lacquer nail polish from Static Nails and start discovering the ways to enhance the look of your nails with beautiful glue on nails. I didnt notice until half way through the application process when I remembered that I had ordered the almond shaped nail, and had to go back and double check my account to confirm. Dont get me wrong, its a very nice polish and drys really fast with the top coat. I indicated I had 3 sets that were unopened that I no longer wanted. I loved static nails and how durable they were using their own brush on glue. Im very surprised by all the negative reviews - these nails are brilliant! The glue dissolves away from your nail over time so as long as they were not forced off before they were ready there shouldn't be any damage to your nails. In the meantime Id watch out! Even if I squeeze glue over my whole nail, I think my nail beds just arent the ideal shape for glue-ons. Please note this is not the normal case for customers as the glue dissolves over time and as long as they are not forced off cannot cause damage or leave behind glue residue. Regardless of how good the actual product may or may not be, when finally used, I feel Ive wasted my time, money and energy on a product from a company disinterested in customer satisfaction/further sales.
This page works best with JavaScript. Ive learned to have a paper towel handy whenever I apply a new set and if glue squeezes out from underneath wipe it towards your skin, not on the side of the nail. The pain went away after a day though. Reviewed in the United States on June 11, 2018. I ordered the sweater weather palette. I ordered 2 weeks ago and still do not have my products. Again, filing them short clearly helps! I just hope that others won't make the same mistake that I did. Hello, please note that is not what our returns and policy says. I am simply asking for a refund for an order that was never delivered to me and has returned to their warehouse. You can also file or clip from the bottom to preserve any designs at the tip. I had to file down their thumb nails to use as my ring finger.I asked about getting a refund or return. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on September 26, 2018. We do also have nails that are bend and crack resistant for maximum durability. Please note we have never claimed that our Liquid Glass Lacquer is a gel formula, as that is untrue. I have tried 4-5 different brands of nails, and these were by far the least durable (and most expensive!) If youre using a set that has a design it may affect its appearance but you can barely notice on the matte or glossy nails. Please note per instructions to achieve long wear you do need to pair our colors with our primer and topcoat. I really wanted to love these. Additionally,none of our advertisements or product descriptions contain false information.
My nails are wide, and most of their nails are all pretty skinny. One thing I really like about Static Nailss website is that you can select what type of coverage you want on the left side menu which saves you some research time! I was a bit skeptical about these but decided to give them a try (canvas color). However when it came time to take them off after having them on for 3 weeks they ruined my nailbeds. Then they gave me links to more of their products, and told me not to use remover without any acetone in it.
It is important to ensure your entire natural nail is being covered when applying the nails and that you are applying firm, even pressure to avoid air-pockets, which are areas not enough glue was used, and/or pressure was received, which means the glue just dries to your nail and not both the static nail and natural nail. It also analyzed reviews to verify trustworthiness. I had very healthy nails prior to using this product. They offered me a $5 gift card and Ive been going back-and-forth with them for over a month when finally a manager said they dont do refunds or exchanges and maybe I should try a different product that will last longer. The company tried to write it off and blame me. I really wanted to love these. You can see all policies on staticnails.com.
They stayed on for 1.5 days before one popped off and they destroyed my nails. If you have more oily nail beds, gently buff your nail and swipe a little nail polish remover to each nail before applying to generate extra grip.
I applied according to the package instructions. However, even when I bought their specific remover and followed their instructions to a t, my nails are destroyed. I usually use the impress press on nails which I love, but whenever I run my hands through my hair they would always get caught. This company is a joke and is very condescending to theyre customers, you can see by the way the respond on this platform, dont even bother going through customer service if they made a mistake on delivering your items, just file a claim with your bank. They looked great! My nails have never looked better! I am going to see a dermatologist to see what can be done. Thank you so much for your continued support, it means the world to us! Otherwise, simply applying enough glue and pressure is the fix =). Verification can help ensure real people write reviews about real companies. This can be seen by comparing our ingredients to other brands and doing research on each ingredient. I was really sorry to read all the negative views as I've just had the complete opposite experience. Static Nails prides itself on using only the highest quality ingredients. My Wedding Beauty Tips & What I Should Have Done Differently. My nails disintegrated from the glue. The glue has a super strong hold. ME: Im disappointed you didnt read my original request: I suspect the mediocre ******* results reviews regarding chipping and cracking, are because of incorrect application. They lasted a week and a half, then started getting flimsy so I decided to remove with their non-toxic manicure remover. One or two may come off before but I just glue them back on. I bought these bc my natural nails are thin and damaged from constantly getting acrylics done, so I figured these would be a good alternative. Visit now! None of the others have even come close to doing that. I cant rave about a product from a company who wastes my time in a needless back and forth, and who are sub par in the customer relations department.ME: Hello, I was disappointed after spending $160 on your products, not to receive concise directions for proper order of application, layering and drying times. Its not surprising why they dont have returns or refunds as part of their policy, because they would be getting a lot of returns on their cheap product. (In many different colours) They arrive within 3 weeks from the US and are too easy to use. I tried a Kiss one from Dollar General that worked so well! Customer service was unhelpful and condescending. I requested a refund on the unused nails (almost $100 worth). I open cans of cat food twice a day and am always afraid this will bring them flying off but not yet. And it was not like I had to tear them off either Wish I could add a picture. Let that sink in before you order. Ive learned which nail colors work better, and if I press the nails down enough the gaps are hard to see. Please also note we have "like acrylic" nails which are completely bend and crack resistant. We are so glad you are loving our products and deeply appreciate you taking the time to leave such a thoughtful review.
Hi Karen,We deeply appreciate you taking the time to leave a positive review and for sharing your feedback. They give my naturally thin nails that much-needed strength that I would get from a professional dip or acrylic manicure. If applied upside down thoughthey can seem very weak and flimsy as they are thinner at the cuticle area than at the tip to allow for a seamless natural look and comfort. I then stated Id contact my credit card company that deals with fraud and will investigate this situation and I was told by static we dont respond to threats.I wish I had read these reviews.
I used this product and got a FUNGUS on my nails for the first time in my life. 2021 BLACK FRIDAY & CYBER MONDAY SALES | Lauren Erro, Dip/ Gel Steam Off Nail Remover Review | Lauren Erro. It comes off with regular nail polish remover very easily. Let tack up for 6 seconds before applying. I dont know if its because of the way I applied them or if its a common thing. I am further perplexed that a simple reach out has resulted in a SNL style phone operator skit communication. All reviews are published without moderation. Our formulas are also cleaner, safer, and toxin-free, unlike many others. Please email support@staticnails.com with the actual issues so we can help =) We do allow you to return unused sets. I followed the instructions very closely cleaning my nails with polish remover AND buffing them a bit before applying the nails. If an area doesnt receive pressure, air pockets will form causing the nail to come off early or inconsistently. The solution to avoid issues next time is to 1) apply half as much glue so it does not take as long to break down on you and/or 2) Use our Non-Toxic Odorless Polish and Pop-On Nail remover which dissolves the glue on command for a non-damaging removal <3 You can find it here: https://staticnails.com/collections/non-toxic-color-remover. Additionally, I wouldnt call these nails long lasting. Absolutely Love It! Hold down each nail with your thumb, ensuring its covering the ENTIRE surface of your nail. Any company that doesnt back their product with a guarantee isnt a good company. These are the best false nails and worth the effort. International Association of Better Business Bureaus. We do apologize for this. Please note the palettes are a great way to try our system in addition to getting tons of different colors. If glue was left behind on your nail when it popped off so soon, it means the nail was not actually bonded to your nail in that area. However, the nail polish takes quite a bit to dry and even when "dry" (even an hour later) is prone to smudging and looks awful the next day. We are so sorryto hear of your experienceand hope that you worked with our customer service team to make it right, support@staticnails.com. Not only have they ignored my request for a refund or to speak to a supervisor, but they keep insisting that I have some power in my hands to communicate with th **** and gave an order that was returned to them to be returned to me. Genuinely shocked at the reviews!! AND it left residual glue on my nail!Not only that, but the sizes the nails come in are laughable. I spent $70 on the BOHEMIAN PALETTE and remover, and now the only thing I can do is throw it all away. Ive been going back-and-forth with customer service who have tried to make it my fault that the nails were splitting and cracking. I do feel the need to carry the glue with me just in case! To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. I have ordered these amazing nails on 3 separate occasions. For the most part, they usually start lifting on one side or near the cuticle and youll feel it tug on your hair- similar to gel nail polish. Reviewed in the United States on September 11, 2018. Was hoping these would work but don't waste your money. UPS had lost my nails in the mail, and Static Nails sent me some for free and refunded me. They have all broken off very short and the surface of my nails no longer looks healthy. Static nails are actually very durable! You can still see all customer reviews for the product. I would have to file and shape Dashing Diva & the square-shaped Kiss Glue-ons and I found that by constantly filing my nails every week I was getting really bad hangnails! I reapplied the same nail so they are reusable. However, they are extremely long and claw like so they required a lot of reshaping to make sure they look natural. Hello, we are sorry to hear you are disappointed. umm I just told you it didn't? We are both very happy lifelong customers! Using all the glue application techniches for extended wear, I never got more than 12 hours out of these nails. Even if I do 3 coats Im lucky to get 3 DAYS out of it before it needs to come off. This is unique to Static. The King Size Comforter That Actually Covers Your Mattress! If you get glue on the nail use acetone and a cotton ball to quickly wipe it off. May I please have ful directions, so I, and my manicurist, who is interested in learning about proper application of your products, can get best results?STATIC NAILS REP: ****** tell me what was done before/during painting your nails down to dry time between layers and the products used (including the brands). It has also been really helpful that Static recommends using a cuticle oil. I wore them twice and I found that the ends were warping and splitting like cheap plastic packaging. On rare occasions we have seen the nails last around 4 weeks when max glue application was applied for long wear on individuals with very, very dry nail beds, which sounds like it could have happened to you. I generally get 10 days out of a set. If you want to get the longest wear out of the nails it helps if you buff your nails down before applying them. While you are welcome to use other brands of primer and topcoat, our formulas are custom and were made to work together to generate the longest-lasting results. I Am sure theyll have to grow completely out however the way they are splitting and peeling I dont know when the grow out process will start! I painted my nails twice with it. I've bought better nails at the dollar tree lol what a scam.To the reply: I know how to apply them and you saying that are durable doesn't make them more durable lol they're horrible not worth $5 never mind $14!! I also do a lot of cooking and washing hands in warm water and this hasnt affected them.
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