Spanish, Localized Do I have to have a credit card to open an E-ZPass account? Remember that there are penalties for using a transponder for vehicles of different classes. No. Q: Can vehicles share an E-ZPass transponder? Are the funds in my E-ZPass account assigned to a particular transponder? As a new resident of Maryland you must register your vehicle within 60 days of moving to Maryland. Q: Can I hold the transponder up, instead of mounting it to my windshield? You may fax the form s to 1 888 265 1725 or mail to 7941 Glades Road Boca Raton Florida 33434. Can I transfer my SunPass sticker to my new car? In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains annual Payment Card Industry (PCI) Data Security Standards Compliance for all operations and systems. If you believe you have your E-ZPass mounted correctly but it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue. And who wants to wait in a long line of traffic to pay a toll, anyway? Technology, Power of Monthly and Quarterly summary statements are available online free of charge. If you want to track your toll transactions by vehicle, you need to obtain separate toll tags for each vehicle. Note that your card and expiration dates must be valid for this process to be successful. Yellow - This signals that your account has reached the low balance level and needs to be replenished. Based in Virginia, USA. Yes, it is possible. Yes. They'll need to go through the loan approval process (including a credit check) before they can be approved to assume your car loan. Transponders must be in place prior to approaching the toll lanes. In case of loss, a $10 charge will apply for Standard transponders and a $20 charge will apply for Flex transponders. Note: Please allow 24-48 hours for activation and use of the transponder in other states. However, you will need to add the rental cars license plate number to your EZ Pass account before using it. My Account, Forms in Is it possible to transfer my transponder from my old vehicle to my new vehicle ? Q: I havent traveled recently, why has my credit card been charged? Dont own a transponder and like the idea of having your own? Study the recommendations and rules in the sample in order to avoid faults while completing required info. In most cars, transponders should be . To register your transponder you will need: In order to open an E-ZPass account online or at a Service Center, you need to pre-pay a minimum of $35 in tolls. To ensure seamless use of the E-ZPass transponders in any of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle make, model, year and color of all your vehicles. We use cookies to ensure that we give you the best experience on our website. Spray window cleaner on the sticker, use a razor blade to chip away at it, and pull the sticker up slowly. How soon can I use my On-the-Go transponder? P.O. You can make changes via the myaccount website or email vehicle changes to customerservice@ezpassva.com including your account information. Retail transponders can be used immediately in Virginia but should be registered as soon as possible to enable use out-of-state and to claim the full balance. Q: Is there a benefit that these tolls are posting to my E-ZPass account? A: Click HEREto view a PDF of the electronic toll rules. Where is E-ZPass from other states accepted in Virginia? Can I move my SunPass Pro to another car? Request an exchange by logging in to your account and selecting the "transponder" tab. You can switch the transponder from one vehicle to another as long as you use it on the same vehicle type. You will always end up paying a price if you drive on toll roads in a rental car. Q: whom can I contact if I have questions? USLegal fulfills industry-leading security and compliance standards. Mailed statements are also available starting at $2 per month. Virginia Relay Center (TTY Callers): 1-800-828-1120 Q: What if I have a mischarge on my account? The SunPass customer service representative will ask for your account number and pin number. Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should set their E-ZPass Flex to toll-paying mode and the toll will be electronically debited from their E-ZPass account. For residents of other E-ZPass network states: For some customers, this is important for tracking their toll transactions. You can drop off both the transponder and batteries at your local recycling center or mail them to the SunPass Tag Swap Center, P.O. Q: Can I use my E-ZPass in a rental vehicle? We often recommend ordering an E-ZPass transponder from Massachusetts, since there is no monthly fee. card or checking/savings account electronic funds transfer via ACH and a credit card. There are penalties for using a transponder in a different vehicle class (i.e. If your transponder is lost, a $10 charge will apply for standard transponders. Q: Why are Maryland toll transactions from 2020 and 2021 posting now? For many people, a car is an essential part of daily life. Q: Can I use my E-ZPass while pulling a trailer or camper? There can be a few reasons why your transponder isn't working properly, such as: It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and up to 48 hours in out-of-state lanes. When you enter the lanes in Ohio, it will count the number of axles associated with the E-ZPass transponder and charge you accordingly. The portable and SunPass Mini will only work when affixed to glass windshields. Flex transponders are only available for two-axle vehicles since other vehicle types are not permitted to use the Express Lanes. 2017 Virginia Department of Transportation | Instantly, the transponder relays the proper toll amount and deducts it from your prepaid account. As backlogged transactions continue to post through summer 2022, the MDTA remindsE-ZPassaccount holders to maintain a positive account balance with proper replenishments. You will need a Flex transponder only if you plan to travel with 2 or more people in the car on the 64 Express Lanes (Hampton Roads) and 66 Express Lanes Inside the Beltway, or with 3 or more people in the car on the 95, 395, and 495 Express Lanes. You will need both your Be sure to check with the rental car company before using your EZ Pass. Cash as a payment type is not accepted on all toll facilities in Virginia. Mail your transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. The transponder is designed to function best at an angle, similar to the one created by the windshield of a passenger vehicle. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. Payment options include credit/debit E-ZPass is accepted now in the entire state of Florida. Instead, you will receive a bill in the mail that will not affect your driving record. If your transponders belong to the same account, your additional transponders are discounted. link to If My Car is Recalled Do I Get a Rental?-(Recall worries? Can I use my e ZPass in someone elses car ny? Maryland law requires you to return your license plates to MDOT MVA when they are no longer needed. A: Customers save money by having these backlogged tolls post electronically to your E-ZPass account. P.O. register If you have three E-ZPass transponders, you will owe a minimum replenishment amount of your average monthly tolls, or minimum of $105 (whichever is greater) when your account's available balance reaches your low balance level. When the sticker transponder is removed from the windshield, the antennae breaks, so this transponder cannot be shared between vehicles. But Thibault said Florida wouldnt exercise its option to renew with Conduent for the second half of the contract, which extends to 2029. If you use the rental companys pass, you will pay the higher rate plus the daily fee. Watch this brief video to get answers on many questions you will have while completing the how to transfer a sunpass transponder to a new account. If My Car is Recalled Do I Get a Rental?-(Recall worries? Does Maryland Have A Grace Period For Expired Tags? Velcro mounting strips are included with your transponder. 2.) You can even use E-ZPass from one car to pay toll on Illinois Tollway where I-Pass is accepted. Third Notice: Delinquent (60 days to pay) Toll amount + $4 processing fee + $21 past due penalty + $30 delinquent penalty. You can also download and complete an Additional Toll Tag Request Form and send it to the FasTrak Customer Service Center. account number and your PIN number to use this automated phone system. E-ZPass statement options are available to help you track your expenses. Massachusetts Department of Transportation SunPass is also available at other locations and SunPass.com. A: Call the DriveEzMD Customer Information Center toll free at 1-888-321-6824 (711 for MD Relay) between 7 a.m. and 8 p.m. Monday through Friday and Saturdays from 8 a.m. to 2 p.m. IN-PERSON: At any Ohio Turnpike Service Plaza or retail location found HERE. Q: Where can I obtain a transponder? Submit the required documents, along with the form to the concerned official, as requested. Fill out the paperwork. 1.) How can I make a donation to DRIVE SMART Virginia Education Fund? ), link to Can You Rent a Car with an Expired License?-(Renting a Car with an Expired License), If My Car is Recalled Do I Get a Rental?-(Recall worries? Q: Can I use my E-ZPass while pulling a trailer or camper? We do ask that you add all vehicles to your account while in use to avoid any violations, and the device must be in the vehicle at the time of use. 5.2. The E-ZPass Flex will work on other toll roads that accept E-ZPass regardless of the position of the switch. How Do I Add a Vehicle to My EZ Pass Account? Apply for the FasTrak CAV toll tag. We use this process to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. Goo Gone. If the new borrower can qualify for the car loan, the lender may agree to transfer the . If you are traveling in Ohio and the battery stops working the gate will not go up. It allows us to Can You Use Your EZ Pass in a Different Car? What do I do with an old SunPass transponder? You can also fill out the same form as you would for replacement plates and pay a $5 fee along with it. Q: How often will I receive statements showing my E-ZPass usage? Links may open in a new window. The E-ZPass transponder, which is the device that communicates with toll booths, can be moved from one vehicle to another. Make sure the E-ZPass is not mounted near these devices (remote start, GPS, Satellite Radio, rain sensors or anything else that is metal or mechanical). Each transponder comes with adhesive mounting strips and easy-to-follow instructions. The largest toll consortium, E-ZPass, oversees basically every toll from Illinois to Florida and up to Maine. Toll-Free Number: 1-877-762-7824 If you want to keep your account open, you just need to contact us by email or phone and let us know. Then hold your personal transponder up to the windshield whenever you go through a toll plaza. If you do not have the transponder properly mounted as you pass the read zone then it may not work properly. You will need to establish a username and password. E-ZPass is a convenient electronic toll collection system that allows you to pay tolls automatically as you pass through toll booths, but many people are unsure if they can use their transponder in a different vehicle. ordering a transponder. From how to properly install the transponder to registering multiple vehicles with your account, well give you all the information you need to make your road trip a breeze. However, if you think this will be a regular occurrence, you should call the Customer Service Center and have them send you a transponder programmed for the vehicle classification you use most frequently. For assistance, call 1-877-762-7824 or visit your nearest Service Center. Burlington County Bridge Commission name and return the old one. You can open an E-ZPass account using cash, check or credit card. Its not easy to pay as you go, since more and more toll roads are converting to all-electronic tolling. An E-ZPass transponder is typically a plastic box mounted to your windshield with Velcro. Renting a car in the E-ZPass region? As vehicle information changes, it is important to keep that information up-to-date and accurate on your E-ZPass account. Can I drive a car I just bought without plates in Maryland? Instantly, the transponder relays the proper toll amount and deducts it from your prepaid account. Transponder pricing varies by toll agency. TCA is committed to protecting your privacy and keeping you informed. Q: What is the cost to obtain an E-ZPass transponder? The potential problems that can occur when sharing a toll tag between several vehicles include losing the toll tag, having the toll tag in the wrong car when you need it or too much wear and tear on the Velcro strips. It works like a cell phone account with prepaid phone minutes. Clifton Forge, VA 24422-1234, Phone: 877-762-7824 You can order additional or replacement sticker transponders for free by logging into your account at TheTollRoads.com. Once attached to your windshield, the transponder transmits a radio signal to sensors mounted on the SunPass toll lanes themselves. Chicago Skyway Registration for this service takes place at any branch office of the MVA. Your FASTag will be delivered to your registered address in a few days. Its important to make sure that the vehicle is registered with your E-ZPass account and provided they are the same vehicle class. Education accounted for 32.5, Top ten most expensive cities in Maryland City Average Price #1 Potomac $1,503,415 #2 Bethesda $1,215,119 #3 Easton $884,936 #4 Annapolis $751,179 What is the. then we recommend that person lease a new transponder in their Freedom of Information Act | Discounts on tolls are available through some toll facilities. The E-ZPass Flex will work on any toll facility where E-ZPass is accepted. If payment is not received (using cash, credit card or E-ZPass), the bar should not allow the customer to go through. Smaller toll plazas with fewer lanes and lower traffic volume may not have dedicatedE-ZPasslanes, but all open lanes areE-ZPasscompatible. 2 North Carolina Turnpike Authority How do you fast track a car? A one-time, $3.00 charge is deducted when the customer's transponder is activated. at our Service Center locations, partner DMVs, mail payments to the Service Center. To change your vehicle or license place information on the website, log in to your SunPass account, click "Transponders and Vehicles", then click "Edit" on the Vehicle section. 125 Pacifica, Irvine, CA 92618 Answer. Your transponder's battery is running low. The portable and SunPass Mini will only work when affixed to glass windshields.