The _____ method of job evaluation is the most commonly used method in the United States and Europe. C. Industrial engineering will make jobs less specialized and less repetitive. If James feels this way despite being happy with his current salary, he is most likely concerned about _____. E) Emphasizing that learning is under the employees' personal control. Which of the following relates to the task undertaken by Alex, if he is involved in the process of explaining how an employee will execute his or her tasks? A. zero-hour contract E) Avoiding informal interactions between new and current employees, Fundamentals of Engineering Economic Analysis, David Besanko, Mark Shanley, Scott Schaefer, RD exam- Domain 1 B. it can become bureaucratic and rule-bound. D. a combination of internal and external sources of information for job analysis Richard, a researcher, is of the opinion that organizations should empower employees, and suggests this should be done by designing work to be done by self-managing teams. Why would simplifying the jobs be beneficial in this case? Errors in job analysis have multiple sources, but most result from outdated job descriptions. Information cannot be considered to be an input because it is not tangible. E. This method provides descriptions that are rather abstract. D) Informing the employees about the times their peers have failed to benefit from the training B) recruitment and hiring A) It focuses exclusively on on-the-job training. A. A. experience in setting up divisions based on customer groups which type of analysis is usually conducted first when performing a needs assessment in a training process? A) Internship E. Establish a centralized decision-making process. D) identify the knowledge, skills, and abilities required for the tasks. B. flextime It is the set of duties performed by a particular team. It helps in evaluation of specific human resources activities. E) Computer-based instructions have made instructor-led classroom instruction obsolete. ) they employ a reasonable proportion of the workforce. Following its successful implementation, which of the following outcomes should he expect? A. B. A. job evaluation Calculate the final pressure of the gas in atmospheres. B) Traditional classroom instruction is one of the most expensive methods of training. Which of the following is true of the Occupational Information Network (O*NET)? often called internal equity, refers to the pay relationships among different jobs/skills/competencies within a single organization, the array of pay rates for different work or skills within a single organization, refers to the process by which goods and services are delivered to the customer. Dave wants to set up a manufacturing unit, so he meets with Rodney, a human resource manager at his company. A. B) Calculating the total savings C. the Job Characteristics Model An example of an expatriate is a C) Performance support system In this case, Gina is most likely to be working in a job that requires her to: Elliot Aronson, Robin M. Akert, Timothy D. Wilson. the final step in designing a point plan involves. C) Identifying the outcomes To do this, which of the following should Dave define? D) Hands-on learning Recently, Leeding has decided to create a division for the flexible fuel field. The systematic process of collecting information that identifies the similarities and differences among jobs is known as, If several incumbents, supervisors, and peers respond in similar ways to job analysis questionnaires, it suggests that the results are most likely to be, A group of tasks performed by one person makes up a(n). _______ refers to the process by which a decision is reached: the right to an attorney, the right to an impartial judge, and the right to receive a copy of the arresting officer's statement. A) It is a graphic representation of the stages in training. Which of the following stages in the training design process involves self-management strategies and peer and manager support? B) Calculating the total savings A) Ensuring that employees have product knowledge It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations. Pamela, the manager of an electronics store in California, gives her staff the authority to resolve customer complaints. D) aware of her training needs. WebWhich of the following statements is true of work flow analysis? B. The last step in task analysis is to D. job scope E. KSAOs should limit the number of factors listed in job specifications. C) It is the support that trainers offer to employees within the training program. -A reasonable proportion of the work force is employed in this job. LRPN Consulting is a business consulting firm based in Nevada. C) Avoiding debasing new employees The firm has a team of interior designers working closely with manufacturers to create home dcor products. E. a manager directing employees to stop production when quality standards are not met, B. support staff being trained in front-office functions through periods of alternating work arrangements. E) ensuring fair treatment, Implementing an alternative dispute resolution process is part of the ________ component of an effective managing diversity program. Applying industrial engineering reduces the complexity of work. B. D. allows employees to mutually exchange work roles at the same organizational level. E) providing remedial training. E. Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job, Catherine is an HR executive looking for a new job. Job descriptions do not include the job title. Which of the following statements is true of a job evaluation plan? Which analysis should his supervisor complete? He has checklists to keep his work in order. C. members of the production team making decisions regarding how to resolve problems with customers A. to make jobs less repetitive and more interesting D) pretest only with comparison group This process might involve a questionnaire to all employees. Job enrichment B. Brianna and Natalie are planning an e-commerce company for business travelers. B. task ability Employees are required to be at work from 10:00 a.m. to 3:00 p.m. and can choose additional hours before or after this period. Job Safety Analysis (JSA) is a procedure that helps integrate accepted safety and health practices into a particular task or job operation. Kelly, the production manager, works with a human resource consultant to design a new work flow for the production unit. B. support staff being trained in front-office functions through periods of alternating work arrangements A. E. KSAOs detail the tasks, duties, and responsibilities of a job. A) pretest only A) top management support C. job rotation C. shares of company stock Job analysis defines the organization of jobs within a job family. A) Determining the training costs C. performance appraisals are perceived as transparent and fair by employees C) pretest/posttest with comparison group They are the most difficult to implement for people in managerial or professional jobs. D. a conjoint analysis While evaluating training programs, return on investment can be used to measure It has factual or procedural information that is necessary for successfully performing a task. Job analysis is a process that is used to identify responsibilities and tasks, conduct a comparison with other jobs, establish what education is required, and determine the job's working environment. E. retroactive overtime. A. job sharing C) It is a written document that ensures training transfers to the job. A. A. KSAOs are characteristics of people and are not directly observable. E. job evaluation. ______ are more likely to conduct job evaluations of senior management jobs, A job description is compared to class descriptions in the _____ of job evaluation. Errors in job analysis have multiple sources, but most result from outdated job descriptions. A. increased efficiency D) grow in the global market. A. shoulder strain from carrying them around charles wants his employees to take a course on effective customer service. A. employees in a functional department need to work in a team. E. the Position Analysis Questionnaire. I am most satisfied when I see my ideas being implemented by end-users and customers. C) talent development It is a list of the tasks, duties, and responsibilities (TDRs) that a job entails. E) Performance. It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations. B. inputs from multiple sources such as incumbents and supervisors Sharon, an HR manager, is considering methods of job analysis to introduce at her organization in order to improve the process of writing job descriptions. D) grow in the global market. Which of the following is true of apprenticeship? C. The scope for employee errors is minimal. E. increasing the information-processing requirements of the job, C. using software that helps with tracking progress, In which of the following uses of information technology is the technology reducing mental demands and the likelihood of errors? A. A) Person INRT Software Solutions is a firm that builds information systems for banks and other financial institutions. B) conveying new facts and different philosophies. A. It is a work option that allows full-time employees to choose start and end times within the guidelines specified by an organization. C. designing jobs in such a way that they require minimal specialization WebJob analysis provides a way to develop this understanding by examining the tasks performed in a job, the competencies required to perform those tasks, and the connection between the tasks and competencies. The key to a successful foreign assignment is a combination of training and career management for the employee and A. empowers workers by adding more decision-making authority to their jobs. E) It is more useful when instructors can visit the trainees. E. assesses the relative dollar value of each job to an organization. A. HR executives E) provide remedial training to employees. D. providing comfortably designed office chairs The PAQ is more effective than the task-oriented approach. Benefit Package: Yes Remote: Yes, with restrictions Equipment Provided: Yes Qualifications: Call Center or Automotive Experience, Bachelors Degree or Equivalent D. Simplifying the mental demands of the jobs may enable a hospital to replace high-priced physicians with technicians. Adam, an HR executive observes that telework or telecommuting has been a rising trend. ALTS Infosystems is a software consulting firm based in Redmond. E) ensuring fair treatment, An important part of the onboarding process is to explain the history, values, and mission of the company. Natalie, a manager at a construction company, contends that applying industrial engineering is the simplest way to structure work and maximize efficiency. E. Job descriptions are lists of the knowledge, skills, abilities, and other characteristics that an individual must have to perform a job. A. human resource planning She feels that she has reached the highest level for her job and can now rest and relax, since she knows how to be an administrative assistant. B) recruitment D) experience minimal difficulty trying to adapt to changes on returning to the home country. Who among the following is most likely to be the best source for preparing an analysis of skills needed to fill these important technical positions? Identify a true statement about the verification process in this approach. B. the degree to which a job allows an individual to make decisions about the way the work will be carried out D) identify the working conditions required for the tasks. Which of the following methods requires evaluators to agree on which jobs are the most and least valuable, then the next most and least valued, and so on, until all the jobs have been ordered? E. Its employees have software certifications. Which of the following companies is the most appropriate for her? C. summarizing reports that describe the job as it is actually performed. In accordance to his beliefs, he wants to reduce the number of job levels and the pay differentials between the levels. Small pay differences among jobs and seniority-based promotions. D) It is the support that trainers offer to employees to transfer training to the job.

Strong people, process and system management skills, true believer of continuous improvement and B. This process is used to determine the placement of jobs. Simplifying work is especially important when jobs are challenging and employees are poorly trained. He has always wanted to come to the United States and cannot wait to become a citizen. Job Description Universal Advisor (Phone, Chat, Email - Customer Service for Luxury Automotive Tier 1 OEM) Pay Rate: $20-22 Schedule: Between 8am and 8pm. In the context of a work flow analysis, the interior designers, manufacturers, and home dcor products required to provide interior design services collectively constitute the _____. D) Repatriation phase D) Motivation Next Tech applies research into physics and biochemistry to create advanced surgical instruments and implants. C. Employees telecommuting may have greater absences from work. In its presentations to prospective clients, the firm claims to have skilled employees. All outputs must be strictly measured in terms of quantity. E. periodic bonuses. B) improve employee engagement. C) for program coordination and administration. B. job analysis D. exploring new and diverse ways of doing the same job A. At the end of training, Blake and Dominic create an action plan that includes a(n) Job descriptions focus on the qualities or requirements a person performing a job must possess. D) pretest only with comparison group They are the easiest to set up for manufacturing workers. WebWhich of the following is not a component of Job Analysis? The costs of employee errors are severe. D. They focus more on tasks and outcomes and not on how people work. E) focus groups. A. B. supervisors C) communicating why employees were asked to attend training. It applies exclusively to similar job profiles. A. D) encouraging employees to give feedback to each other. Ellen, the HR manager, suggests simplifying jobs in order to reduce errors and increase accuracy. A. This content serves as input for describing and valuing work. A firm focuses on organizational and person analysis during the ________ stage in the training design process. This fuels the work we do around the world and inspires our mission to improve the B) It involves identifying who requires training. A) acquisition of knowledge. What are the parts of the vulva called, and where are they located in relation to each other? A major decision in job evaluation is to: Which of the following is a job evaluation method that can group a wide range of work together in one system but leave too much room for manipulation? A. defining work arrangements and reporting requirements Applying industrial engineering makes jobs more dynamic. Job enrichment differs from job rotation in that job enrichment E. external job analysts. C. job identification Show that if a satellite orbits very near the surface of a planet with period T, the density (mass/volume) of the planet is =m/V=3/GT2\rho=m / V=3 \pi / G T^{2}=m/V=3/GT2. C. People imagine jobs to be unstable, whereas jobs actually do not change or evolve over time. E. They are only created for different occupational groups in an organization. On the job, I gravitate toward leadership positions and enjoy serving as a trusted resource for the entire A. A. B. E) goal oriented. This method relies on fixed job titles and narrow task descriptions. A) The acquisition of knowledge Employees in a company's accounting department work 10 hours a day for 4 days a week, while employees in the other departments work 8 hours a day for 5 days a week. -Its contents are well known and relatively stable. A. a receptionist hired to perform the jobs of file clerk and typist D) reaction to the programs. The results indicated that a majority of its support staff considered their jobs to be monotonous. A) Technical Which of the following is a disadvantage of the ranking method of job evaluation? C. the type of products that will need to be manufactured. He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job, anyone can be trained to do his job. B) Ensuring that employees understand their roles A. the Cognitive Dissonance Model C. It fails to provide computerized reports. To enhance the employee conscientiousness factor that influences the motivation to learn, an organization should A. job analysis A) Person analysis D) internship. In the work flow analysis for Samcys, which of the following terms best describes the security services? B. D) repatriation phase. A. WebThe process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization refers to: A) job design. E. the ability to motivate employees to identify more heavily with their profession, D. the ability to align researchers' work with the company's strategy. Which of the following would be a benefit to the company if it plans on applying industrial engineering to existing jobs? It is the list of tasks, duties, and responsibilities (TDRs) that a particular job entails. B) Clarification of questions is dependent on on-site instructors. B) Japanese citizen working in Japan for a Japanese firm. C) They prevent trainees from seeing the impact of their decisions in a risk-free environment. Which of the following is true about the use of massive open online courses? Mike should conduct an interview with George to get an overview of the job and to understand how the major duties fit together. C) Affective This is a valid statement because B. job rotation In this case, he is most likely to use a(n): Nina is a high-performing individual who works best alone. Does it seem reasonable to disregard this defense, however, if any assertion of fact within a statement of opinion is false? C. job training C. This method cannot be used to compare dissimilar jobs. A job analysis examines the position rather than the individual who performs the job. A. Email notifications popping up on a clerk's screen while he is entering data In order to change this, management decided to combine the job duties of assistants, typists, and file clerks into a single job that requires all three kinds of work. C) enhance innovation and creativity. TreeWind Inc. is a bookstore that uses skill and responsibility as its compensable factors. He suggests they start by defining the outputs of the process. E. It is an area of personal capability that enables employees to perform successfully. B) Organizational In the task-oriented approach, you first identify the tasks before determining the KSAs required. E. This method provides descriptions that are rather abstract. C. Outputs may be tangible or intangible products of the work processes. They identify and describe a few competencies required for success in a particular occupation or set of jobs. olange is the first one at work every day, the last one to leave, does not need a lot of direction, and can be relied on to finish any project given to her. B) observation. It is a necessary condition for validity. C) The distance learning method The PAQ can be easily scored without a computer. A) clarification He is deciding between an online distance course and a face-to-face interactive course. Carry out time-and-motion studies to identify the best way to perform a job. E. Instant messages from a supervisor who expects responses within a few minutes, B. E. A telework arrangement is difficult to set up for people in managerial, professional, or sales jobs. D. flextime They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy. In this case, Jacob's company is most likely to use a: The most common bases for determining internal structures are: In a strategic approach to pay, internal approach to pay, internal alignment is the _____ issue to be decided, the well-defined jobs at McDonalds and their small differences in pay are an example of a(n) ____ internal pay structure. C. Its employees have a significant level of proficiency required to perform a particular task. What is a basic difference between job specifications and job descriptions? Which of the following is true of the presentation method of training? They want to be sure that all the employees have a wide scope of decision-making authority. C. compressed workweek He is asked to follow a set of instructions in a predetermined order to wash a car. E. to decrease the impact a job has on the lives of other people, A. to make jobs less repetitive and more interesting, Creations Media Inc., a publishing company, conducted an internal survey on employee satisfaction. C. When jobs are complex and challenging, job design should focus on motivational issues such as autonomy. B) validate or confirm the tasks. B. employees are given the authority to make decisions C. In developing job specifications, considering all elements of KSAOs is unimportant.